Carrie

Patient Support Assistant

Dedicated patient support assistant that knows every patient inside-out.

Pre-trained with clinical knowledge, customizable to support patients from intake, triaging to care education.

 

Engage patients in a breeze

Carrie uses natural language to interact with patients in an intelligent and friendly manner. It proactively assists patients before and after consultation to ensure seamless communication throughout the care journey.

Trained with medical knowledge from credible sources
Identify actionable insights from unstructured conversation
Interact with patients via Whatsapp or mobile app
Customisable to suit your unique needs and preference
Screenshot of patient engagement journey settings

AI-assisted Patient Engagement

 

Intelligent interaction

AI pre-collects symptoms, medical history and generates a succinct summary for clinicians to follow up. It triages and prioritises queries and follow-up tasks to help clinicians to manage patients effortlessly.

 

Proactive engagement

AI proactively follows up with patients at scheduled time to offer care education and get updates of patients’ latest progress.

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